SF Hotel Workers Win New Contracts, End Strikes

San Francisco Hotel Strikes Conclude as Hilton Workers Vote 99.4% to Ratify New Contract

Union Says New Standard Has Been Set for SF Hotel Workers

 After 93 days on strike, Hilton hotel workers with the UNITE HERE Local 2 union in San Francisco have voted by 99.4% to approve a new union contract with affordable health care, big raises, and new workload protections.

The Hilton ratification settles the last of the city’s 2024 hotel strikes, but the union cautions that more strikes are possible in 2025. The new contract is now in place at hotels operated by Hilton, Hyatt, and Marriott. The union says it will demand that San Francisco’s other full-service hotels also accept this standard.

The deal includes:

  • Preserving workers’ union health insurance plan, which provides quality affordable health care for workers and their families.
  • An immediate $3/hour wage increase and additional raises throughout the life of the contract.
  • Increased pensions.
  • New protections against understaffing and workload increases.
  • Four-year term, expiring in 2028.

“These 93 days have not been easy, and I’m so proud that my coworkers and I never gave up,” said Bill Fung, a housekeeping attendant at the Hilton San Francisco Union Square for 29 years. “We stood together through the rain and cold, and even though there were some hard days, it was all worth it. We will go back to work with our health care, good raises, and the confidence of knowing that when we fight, we win.”

“San Francisco hotel workers are unbreakable,” said Lizzy Tapia, President of UNITE HERE Local 2. “Hilton, Hyatt, and Marriott workers refused to give up their health care or go backwards – and we proved on the picket line that we’re not afraid of a tough fight. As contract talks begin with the city’s other full-service hotels in the new year, they should know that this is the new standard they must accept for their own employees.”

The strike in San Francisco began on Sept. 22 and grew to include 2,500 workers at hotels accounting for 27.5% of the city’s hotel rooms. The new contract at Hilton covers approx. 900 workers, including 650 who had been on strike at the Hilton San Francisco Union Square and 250 who had been prepared to strike at Hilton’s Parc 55 hotel.

Over 10,000 hotel workers have gone on strike in eleven cities across the U.S. since Labor Day of 2024. The San Francisco strikes are the last to conclude.

#

Find Your Food Service Rep (Sept. 2024)

Lilibeth Bonifacio (415) 864-8770 ext. 748

  • Olympic Club (both Lakeside & City Club)
  • Bohemian Club
  • Pacific Union Club
  • St. Francis Yacht Club
  • Francisca Club
  • Family Club
  • Scoma’s Restaurant 
  • Ghirardelli Chocolate 
  • University of San Francisco 
  • San Francisco Zoo
  • Jewish Center Home
  • Town and Country Club
  • Moscone Center 
  • War Memorial
  • Green Hills Country Club
  • Lake Merced
  • Millbrae House of Pancakes
  • San Mateo Event Center

Priscilla Paras-Huerta (415) 864-8770 ext. 714

  • Chase Center
  • Oracle Park
  • SFO (International A, International G, Terminal 1)

Josephine Rivera

  • Gate Gourmet
  • SFO (Terminal 2 & Terminal 3)

Jose Soto (415) 864-8770 ext. 804

  • Aramark Rail Services
  • Bayer Cafeteria
  • Caspers
  • Compass at California State, East Bay
  • Food Service Partners/Nourish East Bay
  • Lawrence Livermore Lab
  • Massimos
  • Oaks Corner
  • Phillips 66
  • San Ramon Center
  • Sky Chefs (SFO and OAK)
  • Sodexo CSAA
  • St. Mary’s College

Kathy Hu (415) 864-8770 ext. 768

  • Flying Foods
  • Gate Gourmet (SFO)
  • SFO Lounges

Jesse Johnson (415) 864-8770 ext. 758

  • Aramark Oakland Coliseum
  • High Flying Foods at OAK
  • Levy’s at Oakland Arena
  • SSP Oakland
  • Vino Volo at OAK
  • World Duty Free at OAK

Caitlin Clift

  • Compass at Google (San Francisco and San Bruno)
  • Flagship at Facebook and Meta (San Francisco and East Bay)
  • Sodexo at Waymo

Paola Chacon (415) 864-8770 ext. 736

  • Castlewood Country Club

Find Your Hotel Rep (June 2024)

1 Hotel: Jose Lee (415) 864-8770 Ext. 705

AC Marriott Santa Rosa: Satchel Forrester (415) 864-8770 Ext. 755

Aloft Newark: Kelsey Bowman (415) 864-8770 Ext. 756

Aloft SFO: Yolanda Chen (415) 864-8770 Ext. 716

Alton: Jose Lee (415) 864-8770 Ext. 705

Americania: Xitlali Sanchez (415) 864-8770 Ext. 761

Beacon Grand: Blanca Flores (415) 864-8770 Ext. 713

BEI Hotel: Ariel Zbeda (415) 864-8770 Ext. 802

Carriage Inn: Xitlali Sanchez (415) 864-8770 Ext. 761

Cartwright: Xitlali Sanchez (415) 864-8770 Ext. 761

Caza: Jose Lee (415) 864-8770 Ext. 705

Chancellor: Xitlali Sanchez (415) 864-8770 Ext. 761

Clancy: Reuben Perez (415) 864-8770 Ext. 709

Claremont: Kelsey Bowman (415) 864-8770 Ext. 756

Clift: Xitlali Sanchez (415) 864-8770 Ext. 761

Comfort Inn: Jose Lee (415) 864-8770 Ext. 705

Concord Plaza: Kelsey Bowman (415) 864-8770 Ext. 756

Courtyard Marriott Fisherman’s Wharf: Jose Lee (415) 864-8770 Ext. 705

Courtyard Marriott Oakland: Satchel Forrester (415) 864-8770 Ext. 755

Crowne Plaza Burlingame (no housekeeping): Yolanda Chen (415) 864-8770 Ext. 716

DoubleTree by Hilton Berkeley Marina: Kelsey Bowman (415) 864-8770 Ext. 756

Enso: Reuben Perez (415) 864-8770 Ext. 709

Fairmont: Alexis Luna-Torres (415) 864-8770 Ext. 753

Fairmont Heritage Fisherman’s Wharf: Jose Lee (415) 864-8770 Ext. 705

Four Seasons: Reuben Perez (415) 864-8770 Ext. 709

Four Seasons Embarcadero: Ariel Zbeda (415) 864-8770 Ext. 802

Good Hotel: Xitlali Sanchez (415) 864-8770 Ext. 761

Grand Bay: Yolanda Chen (415) 864-8770 Ext. 716

Grand Hyatt Union Square: Xitlali Sanchez (415) 864-8770 Ext. 761

Grand Hyatt SFO: Alexis Luna-Torres (415) 864-8770 Ext. 753

Grosvenor Hotel: Yolanda Chen (415) 864-8770 Ext. 716

Hampton Inn: Ariel Zbeda (415) 864-8770 Ext. 802

Handlery: Jose Lee (415) 864-8770 Ext. 705

Hilton Financial District: Blanca Flores (415) 864-8770 Ext. 713

Hilton Garden Inn: Kelsey Bowman (415) 864-8770 Ext. 756

Hilton OAK Airport: Kelsey Bowman (415) 864-8770 Ext. 756

Hilton Union Square: Nicole Huang (415) 864-8770 Ext. 730

Holiday Inn Express Fisherman’s Wharf: Jose Lee (415) 864-8770 Ext. 705

Holiday Inn Express SFO: Yolanda Chen (415) 864-8770 Ext. 716

Holiday Inn Golden Gateway: Jose Lee (415) 864-8770 Ext. 705

Holiday Inn Walnut Creek: Satchel Forrester (415) 864-8770 Ext. 755

Homewood Suites: Satchel Forrester (415) 864-8770 Ext. 755

Hotel G: Ariel Zbeda (415) 864-8770 Ext. 802

Huntington: Alexis Luna-Torres (415) 864-8770 Ext. 753

Hyatt House Emeryville: Kelsey Bowman (415) 864-8770 Ext. 756

Hyatt Place San Francisco / Downtown: Blanca Flores (415) 864-8770 Ext. 713

Hyatt Regency Embarcadero: Blanca Flores (415) 864-8770 Ext. 713

Hyatt Regency SOMA: Reuben Perez (415) 864-8770 Ext. 709

Hyatt Regency Sonoma Wine Country: Satchel Forrester (415) 864-8770 Ext. 755

Intercontinental: Rafael Leiva (415) 864-8770 Ext. 725

Kabuki: Reuben Perez (415) 864-8770 Ext. 709

Kensington Park: Xitlali Sanchez (415) 864-8770 Ext. 761

Kissel: Satchel Forrester (415) 864-8770 Ext. 755

Laurel Inn: Nicole Huang (415) 864-8770 Ext. 730

Lighthouse Hotel: Yolanda Chen (415) 864-8770 Ext. 716

Mark Hopkins: Ariel Zbeda (415) 864-8770 Ext. 802

Marriott Fisherman’s Wharf: Jose Lee (415) 864-8770 Ext. 705

Marriott Marquis: Paola Chacon (415) 864-8770 Ext. 736

Marriott Oakland City Center: Satchel Forrester (415) 864-8770 Ext. 755

Marriott Waterfront Burlingame: Yolanda Chen (415) 864-8770 Ext. 716

Marriott Union Square: Reuben Perez (415) 864-8770 Ext. 709

Marriott Vacation Club Pulse: Jose Lee (415) 864-8770 Ext. 705

Moxy Oakland Downtown: Satchel Forrester (415) 864-8770 Ext. 755

Omni: Ariel Zbeda (415) 864-8770 Ext. 802

Palace: Ariel Zbeda (415) 864-8770 Ext. 802

Parc 55: Yolanda Chen (415) 864-8770 Ext. 716

Pickwick: Xitlali Sanchez (415) 864-8770 Ext. 761

Residence Inn Berkeley: Satchel Forrester (415) 864-8770 Ext. 755

Riu Plaza: Jose Lee (415) 864-8770 Ext. 705

Royal Pacific Motor Inn: Jose Lee (415) 864-8770 Ext. 705

Seal Rock Inn: Jose Lee (415) 864-8770 Ext. 705

Sheraton Petaluma: Kelsey Bowman (415) 864-8770 Ext. 756

Spero: Ariel Zbeda (415) 864-8770 Ext. 802

St. Regis: Blanca Flores (415) 864-8770 Ext. 713

Stanford Court: Ariel Zbeda (415) 864-8770 Ext. 802

Travelodge by the Bay: Jose Lee (415) 864-8770 Ext. 705

Union Square Hotel: Xitlali Sanchez (415) 864-8770 Ext. 761

W Hotel: Xitlali Sanchez (415) 864-8770 Ext. 761

Westin SFO (no housekeeping): Yolanda Chen (415) 864-8770 Ext. 716

Westin St. Francis: Rafael Leiva (415) 864-8770 Ext. 725

Wharf Inn: Jose Lee (415) 864-8770 Ext. 705

Whitcomb: Blanca Flores (415) 864-8770 Ext. 713

Zephyr: Jose Lee (415) 864-8770 Ext. 705

Local 2’s November 2024 Election Endorsements

SAN FRANCISCOEAST BAYNORTH BAY SAN MATEO

 

SAN FRANCISCO

Mayor: #1 Aaron Peskin

  • #2 Ahsha Safai / #3 London Breed

Board of Supervisors District 1: Connie Chan

Board of Supervisors District 3: #1 Moe Jamil / #2 Sharon Lai

Board of Supervisors District 5: Dean Preston

Board of Supervisors District 7: Myrna Melgar

Board of Supervisors District 9: #1 Jackie Fielder / #2 Roberto Hernandez / #3 Stephen Torres

Board of Supervisors District 11: #1 Chyanne Chen / #2 EJ Jones

City Attorney: David Chiu

Treasurer: Jose Cisneros

City College Board: Alan Wong

BART Board District 9: Edward Wright

State Senate District 11: Scott Weiner

Assembly District 17: Matt Haney

Assembly District 19: Catherine Stefani

California Federation of Labor endorsements: https://calaborfed.org/endorsements/2024-endorsements/

San Francisco Labor Council endorsements: https://www.sflaborcouncil.org/news-details/webview/our-endorsements/single/9251

 

 

EAST BAY

Alameda County

Board of Supervisors, District 5: Nikki Fortunato Bas

Oakland

Mayoral recall: No

City Council District 1: Zac Unger

City Council District 3: Carroll Fife

City Council District 5: Noel Gallo

City Council At-Large: #1 Rowena Brown / #2 Charlene Wang

City Attorney: Ryan Richardson

Berkeley

Mayor: Kate Harrison

City Council District 5: Shoshana O’Keefe

City Council District 6: Andy Katz

Measure BB: Yes

Measure CC: No

San Leandro

City Council District 1: Sbeydeh Viveros-Walton

City Council District 2: Bryan Azevedo

City Council District 4: Fred Simon

City Council District 6: Dylan Boldt

Emeryville

City Council (3 seats): Courtney Welch, Sukhdeep Kaur, Sam Gould

Richmond

City Council District 1: Melvin Willis

City Council District 5: Sue Wilson

City Council District 6: Claudia Jimenez

State Senate

District 7: Jesse Arreguin and Jovanka Beckles (dual endorsement)

California Federation of Labor endorsements: https://calaborfed.org/endorsements/2024-endorsements/

Alameda County Labor Council endorsements: https://alamedalabor.org/wp-content/uploads/2024/09/2024_General_Election_Endorsements_1.pdf

Contra Costa County Labor Council endorsements: https://www.cclabor.net/2024

 

 

NORTH BAY

Santa Rosa

City Council District 1: Eddie Alvarez

City Council District 5: Caroline Bañuelos

City Council District 7: Natalie Rogers

Rohnert Park

City Council District 4: Jackie Elward

Petaluma

City Council District 5: Blake Hooper

City Council District 6: Brian Barnacle and Mike Healy (dual endorsement)

State Assembly

District 2: Chris Rogers

California Federation of Labor endorsements: https://calaborfed.org/endorsements/2024-endorsements/

North Bay Labor Council endorsements: https://www.nbclc.org/about-5

 

SAN MATEO

South San Francisco

City Council District 2: Mark Nagales

City Council District 4: James Coleman

City of San Mateo

City Council District 2: Nicole Fernandez

State Senate

District 11: Scott Weiner

State Assembly

District 19: Catherine Stefani

California Federation of Labor endorsements: https://calaborfed.org/endorsements/2024-endorsements/

San Mateo County Labor Council endorsements: https://www.sanmateolaborcouncil.org/endorsements

 

1,500 San Francisco Hotel Workers Strike at Hilton, Hyatt, and Marriott Hotels

FOR IMMEDIATE RELEASE: September 22, 2024

Media Contact: Sonya Karabel [email protected]

1,500 SAN FRANCISCO HOTEL WORKERS STRIKE AT HILTON, HYATT, AND MARRIOTT HOTELS

UNITE HERE Local 2 Workers Strike at Major Union Square Hotels for Affordable Health Care, Raises, Reversal of COVID-Era Cuts

San Francisco, Calif. – Approx. 1,500 San Francisco hotel workers are on strike.

The strike includes housekeepers, bellhops, cooks, dishwashers, servers, bartenders, and more. The workers are members of the UNITE HERE Local 2 union, and they say they are protesting painful workloads and wages that aren’t enough to afford the cost of living, as well as for affordable health care.

This strike at the Grand Hyatt San Francisco Union Square, Hilton San Francisco Union Square, and Westin St. Francis follows months of contract negotiations and a three-day strike over Labor Day weekend. The previous contract in San Francisco expired on August 14, 2024. Around 700 hotel workers are also on strike at the Hilton Bayfront in San Diego.

“I’m on strike because I have to work two jobs to support my family,” said Jin Ling Xie, a housekeeper at the Hilton San Francisco Union Square for ten years. “I love my job, and going on strike wasn’t an easy decision, but it’s what I have to do for my family. My job at the Hilton isn’t enough to pay all the bills, so I’m always worried about the family budget. My kids are in high school, and I don’t know how I will pay for their college. Things are hard right now, but I know that when we fight together, we can win a better future.”

“The hotel industry is recovering while workers and guests are getting left behind,” said Lizzy Tapia, President of UNITE HERE Local 2. “Workers are fighting for affordable health care and good raises because they just aren’t making enough to support their families. Meanwhile, many say their jobs are harder and more painful than ever. It’s time for the hotels to do the right thing for their guests and workers.”

Workers decided not to strike during Salesforce’s Dreamforce 2024 conference. “Salesforce made a commitment to keep Dreamforce in San Francisco for three more years. They stepped up and did the right thing, so we did too,” Tapia said. “San Francisco can’t recover without a strong hotel industry, and the hotels can’t recover unless we’re cleaning the rooms, cooking the meals, and helping travelers with their bags. We need the hotels to make our jobs sustainable so we can keep doing that work.”

Thousands of hotel workers in twelve destinations across the U.S. have authorized strikes at Hilton, Hyatt, Marriott, and Omni hotel properties where contract negotiations remain unresolved. Over 10,000 workers in Baltimore, Boston, Honolulu, Kauai, New Haven, San Diego, San Francisco, San Jose, San Mateo County, and Seattle have gone on strike, and strikes have also been authorized in Oakland and Sacramento.

Workers across the U.S. are calling for higher wages, fair staffing and workloads, and the reversal of COVID-era cuts. Many workers report working two or even three jobs because current pay is not enough to support their families. The union says that too many hotels took advantage of the pandemic by cutting staffing and suspending guest services that were never restored, causing workers to lose jobs and income – and creating painful working conditions for those who carry the increased workload.

Hotel room rates are at record highs, and the U.S. hotel industry made over $100 billion in gross profit in 2022.  Meanwhile, staffing per occupied room was down 13% from 2019 to 2022 as many hotels nationwide have kept COVID-era service cuts in place, including understaffing, ending automatic daily housekeeping, removing food and beverage options, and more.

Last year, UNITE HERE members won record contracts after rolling strikes at Los Angeles hotels and a 47-day strike at Detroit casinos.

#

UNITE HERE Local 2 is the hospitality workers’ union in San Francisco, San Mateo County, and the East and North Bay, representing over 15,000 workers in hotels, restaurants, tech cafeterias, sports stadiums, and at SFO and OAK.

Apply for free one-on-one college counseling!

Apply for free one-on-one college counseling and a pathway to game-changing college support! FOR MORE INFORMATION: Contact Louise Rush, Child & Elder Care Plan, at [email protected] or 415.864.8770, x720.

免费的1对1大学辅导和一个新规则的大学支持途径。如果你想了解详情: 请联络 Louise Rush, Child & Elder Care Plan, at [email protected] / 415.864.8770.

Asesoramiento gratuito y un camino para recibir apoyo que cambiará su experiencia en la universidad. PARA MAS INFORMACION: contacte Louise Rush, Child & Elder Care Plan, a [email protected] o 415.864.8770, x720.

Apply for child, youth, college, and elder care benefits!

Hello from the Local 2 Child & Elder Care Plan! The summer is the best time to apply for child, youth, college, and elder care benefits.  You can come see us and on Mondays and Wednesdays or you can apply online at local2benefits.org..  We’re here to help! 415.864.0506.

¡Hola de parte del Plan de Cuidado de Niños y Ancianos del Local 2! El verano es el mejor momento para solicitar beneficios para el cuidado de niños, jóvenes, universitarios y ancianos. Puedes venir a vernos y los lunes y miércoles o puedes solicitarlo en línea en local2benefits.org. ¡Estamos aquí para ayudar! 415.864.0506.

您好!我们是 Local 2 儿童和长者护理计划办公室。夏季是申请儿童、青少年、大学和长者护理福利的最佳时机。  您可以在周一和周三来我们的办公室,也可以在 local2benefits.org 在线申请。我们随时为您提供帮助! 415.864.0506

Local 2 Statement on Death of Corazon Dandan

Statement from UNITE HERE Local 2:

“Corazon Dandan was a beloved member of our union who worked as a telephone operator at two hotels, the Parc 55 and the Westin St. Francis. All of her coworkers and fellow union members are horrified by her tragic passing, and we will support her family in every way we can.”

Membership Meeting on May 22

Local 2 Membership Meeting:

DATE & TIME: Wednesday, May 22, 4:30pm

ADDRESS: First Unitarian Church of Oakland, 685 14th St, Oakland, CA 94612

May Day actions across the U.S. and Canada

Local 2 was one of many UNITE HERE locals to march on May 1! Hotel workers all across the U.S. and Canada had actions. WATCH: